Refund & Return Policy

1. Return Eligibility

Items purchased from Master Technology are eligible for return or replacement if they are defective or damaged during delivery. Products must be returned in their original packaging with the original invoice.

2. Non-Returnable Items

• Products damaged due to misuse, improper installation, or unauthorized repair.
• Items without the original invoice or packaging.
• Products returned after the specified return period.

3. Return Period

Customers must report defects or request a return within 3 days of delivery. Returns outside this period may not be accepted.

4. Refund Process

• Once the returned product is verified by our team, a refund will be processed within 7–10 business days.
• Refunds will be issued using the original payment method whenever possible.
• Shipping charges are generally non-refundable, unless the return is due to our mistake.

5. Replacement Policy

• Defective products can be replaced with the same product or an equivalent item of equal value.
• Replacement items are subject to stock availability.

6. Contact Us

For any questions regarding returns, replacements, or refunds, please contact Master Technology at +8801958444350 or visit our nearest branch.